Please have it checked at an authorized service center near you.ħ. If your Globe SIM gets to receive a text, your phone may be defective. Insert your SIM card into another phone (it can be a Globe-issued phone or an open line phone). It should be 11-digit number or '+ or 00' + country code +area/access code + number.Ħ. Check your phone settings: Message Center number should be +639170000130. If you’re still experiencing the same issue after performing these troubleshooting steps, send us a message.Ĥ. For your protection, please do not share this sensitive information to anyone. Remember, Globe will never ask for your One-Time Pins or surrender your SIM. Don't worry, your number will be retained. If found defective, you can go to the nearest Store to replace your SIM. If the other Globe SIM gets to send a text, your SIM card may be defective and may be subject for replacement. Insert a different Globe SIM card to your own phone. Please have it checked at an authorized service center near you.Ĩ. If your Globe SIM gets to send a text, your phone may be defective. For sending text within the Philippines, please check your recipient number. Correct format should be '+' country code + are code/access code + phone number.Ħ.

For sending an international text, check the correct country code and phone number format. Message inbox memory should not be full.ĥ. Message Center number should be +639170000130. Switch off your mobile phone and remove the SIM and battery pack for about 30 seconds, then return it to refresh the network connection.ģ.

Restart your mobile phone by turning it off and on.Ģ.

Remove sim card